Room Setup Best Practices
Ensure good lighting: Turn on all overhead lights and let in as much natural light as possible. This helps our technology capture the highest quality content.
Open curtains: Open all curtains to allow us to measure your windows accurately. Blinds are less critical as they usually fit within the window frame. We cannot measure windows hidden behind fully closed curtains.
Doors open or closed? Do not open or close doors mid-scan, as sudden changes in the room's environment could lead to reconstruction failure.
If you are scanning multiple rooms, open all doors before you scan.
If you only scan one room, you can keep the door closed.
Scanning Best Practices
Move slow and steady: Move through the room at a steady pace for best results. Our app will guide you to slow down or continue moving as needed. Rather than rotating the phone around yourself, try your best to move throughout the space as you paint the room blue.
Keep phone upright: Walk around the room with your arm up and phone upright in portrait position. Avoid pointing the phone's camera at the floor.
Scan entire room: Ensure you scan all walls and the middle of the room by painting the entire room blue.
Don't worry about complete coverage of small details: It's okay if there are small white spots after painting the room blue. Bookshelves and detailed areas may have small white spots remaining on your phone's screen.
Maintain a "sweet spot" distance from walls: Stand 2-5 feet from walls while scanning for a wider field of view and best results. When your phone's camera is 2 feet or less from a wall or object, reconstruction failure may occur. Standing 12 feet or further from your target will result in lower-quality results.
Avoid filming blank walls/floors only: Pointing the camera directly at white walls or patternless light-colored floors can result in performance issues. To mitigate this, try to look at these areas from a wider field of view to show the camera other things as well.
Manage large rooms: If the room is over 1200 square feet, consider breaking the room into two scans.